Client Services
Tailored services to simplify your Age Pension journey
Age Pension Consultation
$150 flat fee
Service Description
Our Age Pension Consultation provides you with a clear understanding of how the Age Pension works and how it applies to your unique situation. During this consultation, we will cover key topics, including:
Age and Residency Eligibility: Determine if you meet the basic criteria.
Assets and Income Tests: Understand how the assets test and income test impact your entitlements.
We then personalise this information by applying it to your specific circumstances, ensuring you have a thorough understanding of what you may be entitled to receive.
If applying for the Age Pension is relevant to you, we guide you through the application process, ensuring you’re set up to receive the correct payments. Along the way, we share valuable hints and tips, and provide additional assistance if needed.
This consultation is the ideal starting point before proceeding with our Age Pension Application Package or Age Pension Support Package.
Age Pension Application Package
Service Fees
$500 for a single pensioner
$600 for a member of a couple
$700 for a pensioner couple
(base rate)
add $100 per additional complexity up to a maximum of $300, eg Company, Trust, Partnership, Sole Trader, SMSF, rental property, primary residence partially assessable, foreign income/assets.
Service Description
Applying for the Age Pension can be a daunting task, especially if paperwork isn't your strength, you're not tech-savvy, or you find the process too complex. Whether you'd prefer not to interact with Centrelink directly or need assistance navigating the application process, we're here to help.
Our comprehensive Age Pension Application Service includes:
Initial Data Collection: We guide you through any questions you’re unsure of.
Supporting Document Collection: We assist in gathering the necessary documents and ensuring they’re in acceptable formats.
Application Completion: We complete your application online, taking care of every detail.
Document Uploading: We handle the submission of all required documents.
Application Submission: We ensure your application is submitted accurately and on time.
Troubleshooting Delays: We address any issues that might cause delays in processing.
Application Follow-up: We monitor your application until it is approved.
Outcome Verification: We check the final assessment to ensure you’re being evaluated correctly.
Age Pension Application Service Fees
Single Pensioner: $500 base fee
Member of a Couple: $600 base fee
Pensioner Couple: $700 base fee
Complexity Add-ons: Additional fees apply for cases involving complexities such as companies, trusts, partnerships, sole traders, SMSFs, rental properties, or partially assessable primary residences.
This service package includes up to 5 hours of support for single pensioners, 6 hours for a member of a couple, and 7 hours for pensioner couples at a reduced rate of $100 per hour. If additional time is required due to complexities, it will be invoiced at the same reduced rate.
Important Notes:
Initial Consultation: This service assumes that an Initial Consultation has already been conducted.
Additional Time: If our support exceeds the allocated time, any extra hours will be billed monthly at $100 per hour.
Alternative Support: If you opt not to take up this package but require assistance with your Age Pension application, our standard hourly rate of $150 per hour applies.
We’re committed to making the Age Pension application process as smooth and stress-free as possible, ensuring you receive the support and guidance you need every step of the way.
Age Pension Support Package
Service Fees
$600 per annum for single pensions, and couples (base rate)
add $50 per additional complexity up to a maximum of $150eg Company, Trust, Sole Trader, SMSF, rental property, primary residence partially assessable, foreign income/assets.
Service Description
Navigating the complexities of your Age Pension can be challenging, but we’re here to make the process seamless.
What’s Included in Our Age Pension Support Package:
Ongoing Advice and Advocacy: We provide continuous support throughout the duration of the package, assisting with various situations, including:
Monitoring changes to your pension amount and addressing any questions or concerns.
Assessing the impact of potential life changes on your pension.
Updating your Centrelink details as needed.
Offering guidance and ensuring appropriate responses when Centrelink contacts you.
Regular Updates: Stay informed with our regular emails, featuring:
Summaries of significant changes in Centrelink policy.
Updates on pension amounts and thresholds that may affect your entitlements.
Quarterly Reviews: We conduct four in-depth reviews each year to ensure your pension benefits are accurate. During these reviews, we:
Access your Centrelink account to verify the assets and income being assessed.
Calculate the pension benefit you should receive and compare it to your current payments, resolving any discrepancies.
Share the data with you for verification, requesting any necessary documentation (e.g., bank statements, investment valuations, financial statements).
Update your Centrelink details and submit supporting documents, following up to ensure all changes are correctly implemented.
Throughout these reviews, we identify potential risks, such as breaching the assets test, and explore opportunities to maximise your pension entitlement.
Age Pension Support Package Fees:
Service Time: This package includes up to 6 hours of support at a reduced rate of $100 per hour.
Additional Time: If the service exceeds the allocated hours, additional time will be billed at the same reduced rate.
Non-Refundable Fee: The package fee is non-refundable.
Important Considerations:
Maintenance Focus: This package is designed to maintain your current pension circumstances. If your situation requires initial remediation, an Initial Consultation is necessary to determine eligibility.
Alternative Support: If you opt not to take up this package but require assistance, our Age Pension Advocacy and Advice Fee will apply.
Age Pension Advocacy
$150 per hour / $100 minimum
Service Description
If you need help managing your interactions with Centrelink but prefer not to commit to our Age Pension Support Package, we can still provide the support you need. By appointing us as your Correspondence Nominee, we’ll be able to:
Access your Centrelink account
Upload and submit documents on your behalf
Update your income and assets online
Communicate directly with Centrelink for you
This service is ideal for those who handle their own updates with Centrelink but need expert assistance with more complex issues as they arise. We can also lodge review requests and formal appeals when necessary.
Age Pension Advice
$150 per hour / $100 minimum
Service Description
If you have specific questions or need expert advice, this service is designed for you. Whether you're curious about how Centrelink will treat your superannuation once it’s converted to an income stream, concerned about the impact of an inheritance on your benefits, or exploring ways to increase your entitlements, we’re here to help with a wide range of issues.
Please note that as we are not your Correspondence Nominee, we are unable to interact with Centrelink directly on your behalf.
This service is ideal for those who only require assistance on an ad hoc basis.
Travel
$1.50 per km$50 minimum
Service Description
We offer flexible meeting options to suit your preferences. You can choose to meet at my home office, your home, your place of business, or even at a coffee shop of your choice. If you prefer that I travel to you, an additional fee will apply, based on the distance traveled, with a minimum charge of $50.
For your convenience, virtual meetings via Zoom, FaceTime, or Messenger video are always available as an alternative.